How Can We Help Today?
Whether you need guidance choosing the perfect patio set or have a question about your order, our team is ready to help.
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Frequently Asked Questions
How long does shipping take?
Handling time is 1 to 3 business days, and transit typically takes 5 to 8 business days. We offer Free Shipping on Most Orders Within the Continental U.S. (Excludes AK/HI).
How can I track my order?
Once your pergola, fire pit, or patio furniture ships, you will receive an email with a tracking number. You can use that number to follow your delivery status in real time.
What is your return policy?
We offer 30-Day Returns on eligible items. If your outdoor furniture or accessories do not meet your expectations, please refer to our Return Policy page for full details on how to start the process.
Can I exchange an item for a different style or size?
We are happy to help with exchanges within our return window. Contact our team with your order number and the item you would like instead, and we will walk you through the next steps.
What materials are your outdoor furniture pieces made from?
Our collections feature a range of durable, weather-resistant materials designed for outdoor living. Each product page includes detailed specifications on frame construction, fabric type, and finish so you can choose what suits your patio or garden best.
How do I choose the right pergola or patio set for my space?
Start by measuring your deck, patio, or garden area. Our product descriptions include dimensions and seating capacity to help you find the right fit. You can also contact our team for personalized recommendations based on your outdoor layout.
Do you charge sales tax?
Sales tax, if applicable, is calculated and displayed at checkout.
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Our Commitment To You
Timely Responses
Our team replies to every inquiry within one business day so your outdoor project stays on track.
Secure Shopping
Your personal information and payment details are protected with industry-standard encryption at every step.
Purpose-Driven Living
Owned and operated by Vida Verte, every purchase supports animal welfare alongside beautiful outdoor spaces.
30-Day Returns
If your patio furniture or accessories are not the right fit, our return process is straightforward and stress-free.
